Retention & Churn Prevention

AI-powered churn prediction and automated retention actions

Monthly Churn Rate

2.7%

-0.5% vs last month

At-Risk Subscribers

156

AI churn score > 70%

Revenue at Risk

$8,420

MRR from at-risk subs

Saved This Month

42

$3,180 MRR retained

Dunning Recovery

78%

Failed payment recovery rate

Churn Trend & Prediction

Churn Reasons (Last 30d)

AI Churn Risk - At-Risk Subscribers

Sort by:
Subscriber Churn Risk Risk Signals Plan / MRR Last Active AI Recommendation Actions
JD

James Davis

james.d@example.com

92%
No login 12 days Payment failed 2x

Professional

$79/mo

12 days ago Offer 20% discount
ML

Maria Lopez

maria.l@example.com

84%
Reading dropped 80% Downgrade inquiry

Enterprise

$199/mo

3 days ago Personal outreach
AK

Ahmad Khan

ahmad.k@example.com

72%
No premium content 10d Negative support ticket

Professional

$79/mo

5 days ago Extend trial 7 days

Active Retention Automations

Trial Ending Reminder
Active

Trigger: 3 days before trial ends

Sent: 234 | Converted: 98 (41.9%) $7,742 saved
Win-Back Campaign
Active

Trigger: 7 days after cancellation

Sent: 156 | Returned: 23 (14.7%) $1,817 recovered
Cancellation Smart Offer
Active

Trigger: At cancellation click

Shown: 89 | Saved: 31 (34.8%) $2,449 saved
Payment Dunning Sequence
Auto-Retry

Retry: Day 1, 3, 5, 7 after failure

Failures: 67 | Recovered: 52 (77.6%) $4,108 recovered

Retention Performance

$16,116

Total MRR Saved (30d)

204

Subscribers Retained (30d)